FAQs
Frequently Asked Questions
What is Wali Woo?
Wali Woo is a smart, intuitive and easy-to-use mobile application, facilitating Islamic marriages in a 100% halal and convenient way. The prospective bride and groom’s wali or parent is in full control, giving them a halal platform to fulfil their responsibilities.
Who is a wali?
Theoretically, a wali is a male, Muslim guardian of a female (usually their daughter). However, in the context of Wali Woo, it is any responsible and sane Muslim adult who guides and oversees the marriage process of an adult Muslim male or female, either in their direct care, or entrusted to their care. This could be a father, brother, uncle, mother, aunty, grandparent etc.
Why should I download the app and register a profile?
Wali Woo offers you an easy, simple-to-use and navigate mobile app that will help you to find the perfect spouse for your son or daughter. You can rest assured that you will ONLY communicate with other like-minded walis or parents of your choice, thereby safeguarding your loved ones and introducing them to potential spouses who are seeking a purely halal and blessed start to married life.
What makes using Wali Woo easy and convenient?
We appreciate that life is often busy and hectic – especially when you have a potential wedding on the horizon! Thankfully, all our users can communicate effortlessly and on-the-go. With instant chat feature, push notifications, simple swipe gestures & navigation, and smart profile matching features, Wali Woo is your perfect companion for finding a spouse for your son or daughter!
Is every profile genuine?
Yes, every profile is checked by our admin team to ensure adherence to our guidelines. Moreover, upon registration, every wali agrees to a privacy agreement policy, agreeing to our strict requirements of only walis & parents creating and managing profiles. Our admin team regularly monitors communication and user experiences, so rest assured, you are in safe hands.
Is online payment secure?
Yes! Our payment gateway provider adopts the SSL (Secured Socket Layer) technology, an internationally proven and widely accepted technology. Rest assured that your debit or credit card details are kept secure through every transaction, preventing unauthorised access. Moreover, there is no contract so you can cancel any time.
Are my details secure?
Yes. Your details are completely secure and you have full control over who can view your profile, gallery and contact details. We have additional privacy controls, such as blurred images, hide contact details and block profiles.
What’s the difference between a 'free' profile and a ‘gold’ profile?
FREE: You can create a free profile within 2 minutes and browse profiles but are limited to expressing interest only.
GOLD: This gives you unlimited and full access and enables to you send and receive messages in a dedicated inbox in the app.
Can I blur or lock my photos?
You can opt to make your photos visible, blurred or blocked. Upon request, you can choose to enable viewing.
How does the search filter work?
Wali Woo uses matching AI-based algorithms that compare new user profiles with other profiles that are already in the database and suggests relevant matches.
Smart-search filter allows you to search for profiles according to your preferences using a wide range of filters, from location and education, to levels of Islamic practice.
Will my mobile number be shared with everyone?
Your mobile number will not be shared as we take your privacy very seriously. At no point is your phone number shared with any user.
Do you have a question that’s not been answered?
Message us via our Contact Us page and we will be happy to respond.