FAQs

Frequently Asked Questions

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What is Wali Woo?

Wali Woo is a smart, intuitive and easy-to-use mobile application, facilitating Islamic marriages in a 100% halal and convenient way. Create profiles as walis, grooms, or the parent of grooms, and connect to begin the journey to blessed marriages, insha'Allah.

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Who can create a profile?

Walis: usually a male Muslim adult who guides and oversees the marriage process of an adult Muslim female, either in their direct care, or entrusted to their care. This could be a father, brother, uncle etc. In the interest of providing our Muslim sisters with greater flexibility in certain cases, it can also be a mother, aunty, grandparent etc.

Grooms: Muslim men do not require walis. Therefore, they can create profiles and connect with potential matches via their walis only. This is in accordance with Islamic etiquettes and the sunnah.

Parents of grooms: A mother or father can create a profile on behalf of their adult son seeking marriage. Through Wali Woo, they can connect with 100s of walis directly and discuss serious marriage proposals.

NOTE: Females seeking marriage cannot create their own profiles. This must be done by a wali only, or under the full guidance of a wali.

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Why should I download the app and register a profile?

Wali Woo offers you an easy, simple-to-use and navigate mobile app that will help you to find the perfect spouse for your son or daughter, or yourself (grooms only). You can rest assured that you will ONLY communicate with other like-minded walis or parents of your choice, or grooms who are serious about marriage, thereby safeguarding your loved ones and introducing them to potential spouses who are seeking a purely halal and blessed start to married life.

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What makes using Wali Woo easy and convenient?

We appreciate that life is often busy and hectic – especially when you have a potential wedding on the horizon! Thankfully, all our users can communicate effortlessly and on-the-go. With instant chat feature, push notifications, simple swipe gestures & navigation, and smart profile matching features, Wali Woo is the app every wali, groom or parent can rely on for trusted connections.

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Is every profile genuine?

Yes, every profile is checked by our admin team to ensure adherence to our guidelines. Moreover, upon registration, every wali, groom or parent, agrees to a privacy agreement policy, agreeing to our strict requirements of only walis, grooms and parents creating and managing profiles. Our admin team regularly monitors communication and user experiences, so rest assured, you are in safe hands.

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Is online payment secure?

Yes! Your payments are managed by iOS and Android's verified and secure platforms. Rest assured that your debit or credit card details are kept secure through every transaction, preventing unauthorised access. Moreover, there is no contract so you can cancel any time.

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Are my details secure?

Yes. Your details are completely secure and you have full control over who can view your profile, gallery and contact details. We have additional privacy controls, such as blur and hide images and lock profiles. Your contact details are never shared or displayed, preventing any unauthorised access.

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What's included in 'Free' vs 'Gold' for male profiles? And do female profiles get full access at no cost?

FREE: Grooms or their parents can create free profiles within 2 minutes and browse hundreds of profiles managed by walis of females.

GOLD: This gives you unlimited and full access to the app, including instant messaging, notifications, access to galleries, shortlisting and much more.

FEMALE PROFILES ARE FREE. FOREVER: With many walis faced with the increasing challenge of finding suitable spouses for their loved ones, Wali Woo aims to ease that worry, insha’Allah. Every female profile gets Gold Membershipfor free– no strings, no catches, no hidden costs. Ever.

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Can I blur or lock my photos?

You can opt to make your photos visible, blurred or blocked. Upon request, you can choose to enable viewing.

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How does the search filter work?

Wali Woo uses matching AI-based algorithms that compare new user profiles with other profiles that are already in the database and suggests relevant matches.

Smart-search filter allows you to search for profiles according to your preferences using a wide range of filters, from location and education, to levels of Islamic practice.

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Will my contact details be shared with everyone?

Your contact details will not be shared as we take your privacy very seriously. At no point is your phone number or email address shared or made visible to other users of the app.

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Do you have a question that’s not been answered?

Message us via our Contact Us page and we will be happy to respond.